Fourteen airlines and airports from around Asia and Oceania were recently awarded with recognition for their customer service and innovation at the third Future Travel Experience Asia awards ceremony.
The gala was part of the Future Travel Experience Asia EXPO 2017, the biggest free-to-attend passenger experience expo, which was held at Marina Bay Sands: Singapore’s iconic waterfront.
The airline which came out on top in the Southeast Asia region for the Best Full Service Airline category was Singapore Airlines, while in the lower pricepoint category it was AirAsia who triumphed.
If you are planning a trip to Asia and haven’t decided yet where to begin your adventure, it might be sensible to fly into Singapore: the country’s Changi Airport was named the best airport in the region. The home base of Singapore Airlines consistently ranks highly in airport awards categories, with a new Terminal 5 set to open in the mid 2020s as well.
Hong Kong International Airport, which recently became the world’s first airport to deploy hot-swappable battery powered movable check-in kiosks to make the check-in process easier for customers, picked up the gong in the North and East Asia section of the awards.
A bit further afield in Oceania, Air New Zealand picked up the Best Airline award, not long after it was also named the world’s best airline for the fifth year running in AirlineRatings.com’s annual assessment of the world’s passenger carriers.
Australia’s Brisbane Airport picked up the award for Best Airport: another positive story for the Aussie city, which recently saw its Olympic bid for the year 2032 backed by the country’s highest tourism body: Tourism Australia. If the bid is successful, it could spark the biggest transformation in the state of Queensland since the World Expo reshaped Brisbane three decades ago.